FREQUENTLY ASKED QUESTIONS

Creating an account is simple and takes less than 2 minutes. Click "Sign Up" on our website, provide your full name, email address, and a secure password. You'll receive a verification email — click the link to verify your email and you're ready to go!

Click "Forgot Password" on the login page, enter your email address, and we'll send you a 6-digit verification code. Enter the code along with your new password to reset it. The code expires after 30 minutes for security.

Yes. We use 256-bit SSL encryption, secure servers, and support two-factor authentication (2FA). We recommend enabling 2FA for additional security. Tesla Inc will never ask for your password or 2FA codes via email, phone, or social media.

KYC (Know Your Customer) is a regulatory requirement to verify your identity. You'll need to submit a government-issued ID and proof of address. Verification typically takes 1-2 business days. Verified accounts enjoy higher withdrawal limits and full access to all platform features.

Navigate to your Dashboard and click "Deposit." Select your preferred cryptocurrency (BTC, ETH, USDT, or DOGE), send the exact amount to the displayed wallet address, and upload a screenshot of the completed transaction. Deposits are credited after network confirmations and verification.

Minimum deposits start at $50 USD equivalent for crypto deposits. Maximum deposits vary by payment method — typically $50,000 per transaction. These limits are displayed when you select a payment method on the deposit page.

Crypto withdrawals are processed within 24 hours after approval. Bank transfers may take 2-5 business days depending on your financial institution. All withdrawals require KYC verification and are subject to review for security purposes.

A 2% processing fee applies to all withdrawals. This fee covers network transaction costs and platform maintenance. The fee is calculated and displayed before you confirm your withdrawal request.

We offer Tesla Stock (TSLA) starting from $1, Green Bonds with 5.2% APY, Direct Investment in Tesla Energy projects ($10,000+ minimum), AI-powered trading plans (Starter AI, Growth AI, Elite AI), and Project Investments in companies like SpaceX, Neuralink, and xAI.

AI Plans are automated trading strategies powered by algorithmic systems. You select a plan based on your capital size and risk profile, fund it, and the AI handles everything — from signal generation to trade execution. Returns are credited at the end of each execution cycle (daily, every 3 days, or every 5 days depending on the plan).

Returns vary by investment type. Starter AI targets 200-350%, Growth AI targets 350-550%, Elite AI targets 700%+, Green Bonds offer fixed 5.2% APY, and Project Investments range from 18-120% depending on the project. All returns are estimates — past performance does not guarantee future results.

Capital is accessible at the end of each execution cycle for AI Plans. For Project Investments, liquidity depends on the project's tranche terms. Tesla Stock and Green Bonds have no lock-up periods. Withdrawals during an active cycle may be subject to cycle completion.

Browse our Shop, click on a product to view details, then click "Ship Now." Choose between full payment or financing (starting from $4,200 down), enter your shipping details, and proceed to payment. Upload your payment screenshot for verification.

We accept cryptocurrency payments including Bitcoin (BTC), Ethereum (ETH), and USDT (TRC20/ERC20). After placing your order, you'll be directed to send payment to the provided wallet address and upload proof of transaction.

Orders are processed within 1-3 business days after payment verification. Shipping times vary by location: 3-7 business days for domestic orders, 7-14 business days for international orders. Tracking information is provided once your order ships.

Share your unique referral link found on your Dashboard. When someone signs up using your link and makes a deposit, you earn 5% commission on their deposit amount. There's no limit to how many people you can refer or how much you can earn.

Commission is credited to your account balance once the referred user's deposit is verified and confirmed. You can track all your referrals and earnings on the Referral page in your Dashboard.

You can reach us through multiple channels: Click the floating support button on any page for live chat, create a support ticket from your Dashboard, join our Telegram group, or email us at support@teslainc.com. We typically respond within 24 hours.

Our support team is available 24/7. Live chat responses are typically within minutes during business hours. Ticket responses are guaranteed within 24 hours. Critical issues (account security, transaction problems) are prioritized.